1. Information We Collect
We may collect information you provide directly, such as your name, email address, facility, venue, or organization details, account information, booking details, and messages sent to our support team.
We may also receive basic technical information when you use the website, including your browser type, device information, approximate location, pages viewed, and interactions with our services.
2. How We Use Information
We may use information to provide and improve CourtBase HQ, process facility and player requests, support bookings, communicate with you, personalize the experience, prevent misuse, and understand how our website is used.
3. How We Share Information
We do not sell personal information. We may share information with service providers that help us operate the platform, when required by law, to protect the rights and safety of our users, or as part of a business transfer.
4. Cookies and Similar Technologies
CourtBase HQ uses the browser storage needed for sign-in, security, and booking features. If you choose to allow optional analytics, we collect page visits and browser error information to improve the service. We do not record your screen or collect booking contact details for analytics. See our Cookie Policy for a plain-language explanation and instructions for changing your choice.
5. Data Retention and Security
We keep information only for as long as reasonably necessary for the purposes described in this policy, to meet legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards, but no online service can guarantee absolute security.
6. Your Choices
You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law. You may also opt out of non-essential marketing messages by following the instructions in those messages.
7. Children’s Privacy
Our services are intended for facility operators, staff, organizations, and players who can use them under applicable law. We do not knowingly collect personal information from children without appropriate authorization.
8. Changes to This Policy
We may update this policy as CourtBase HQ develops. If we make material changes, we will update the date above and provide additional notice where appropriate.
9. Contact
Questions about this policy can be sent to info@courtbasehq.com.